Let Me Introduce You to Your New Employee – “AI”

Let me introduce you to Your New Employee—AI Tools for Small Business Success.

When large language models (LLM) like ChatGPT hit the public stage, I had the same reaction many of you probably did: "Wait... this thing can meal plan and write emails?!"

Naturally, I started experimenting. First, it was meal prep and grocery lists. Then I thought,  if it can save me time in the kitchen, maybe it can save me time at work. Spoiler: It absolutely can.

Before long, clients started calling me with questions like:
"What AI tools will there be for businesses?"Is AI going to replace everything? "
That's when I started thinking: How can small businesses use AI Tools for marketing, sales, and customer service?

My first thought: Cold calling might finally die. (Cheers erupt in the background)

But seriously,  AI for small businesses is changing how businesses operate, especially how we respond to leads. 25% of website leads are missed because businesses don’t answer the phone? If you're paying per click, those missed calls aren’t just missed opportunities, they’re missed dollars.

Fast forward to today, and LocaliQ is leading the charge with AI tools made specifically for small businesses. Here's how:

1. AI Call Transcriptions (Say Goodbye to Endless Call Reviews)

I used to spend hours for my clients, scrubbing through phone calls, trying to figure out if someone actually answered, or if I just listened to hold music for 45 seconds.

Now, our AI platform, Dash, gives you a tidy summary of each call and even tags it:

• ✅ Booked Appointment
• 🚫 Missed Call
• 💬 Pricing Discussed
• 🥱 Spam

With this data, you can monitor how many calls convert into appointments. Track that call-to-booked ratio monthly, and you’ll have a powerful performance metric.

2. SMS AI Agent (The Chatbot That Chats Back)

Your potential clients expect instant answers, and they move on when a response doesn’t come quickly. That’s why quick, consistent chat replies are so important.

The solution? Let AI do it.

Our AI chatbot for SMS messages reads your website to understand your services, locations, and, most importantly, your brand voice. Whether your tone is fun and quirky or buttoned-up and professional, the bot adapts. This isn't your average AI chatbot; it's an intelligent lead capture tool that adapts to your brand voice and helps automate your customer service. 

And here’s the kicker: it responds within seconds. After COVID, we noticed more website visitors preferring form-fills and chats over phone calls. This tool meets them where they are and collects lead info while it's at it.

3. AI Voice Agent (It Answers When You Can’t)

This is the crown jewel. You'll love it if you’ve ever lost a lead because you couldn't get to the phone quickly enough. It functions like a 24/7 AI answering service that doesn't just take messages; it converts more leads, even after hours.

Our AI Voice Agent jumps in when a call goes unanswered after four rings. And no, it doesn't sound like a 1998 customer service robot; it sounds real. You can even choose from six different voices.

It picks up on tone (yes, really) and adapts its responses. Frustrated caller? It slows down and sympathizes. Excited lead? It picks up the pace. It gathers:

• Name
• Phone
• Email
• And even Address

Hours used to be spent by businesses qualifying their website leads. With our AI Call Transcription software, you save hours.  

It can’t schedule appointments yet, but that’s coming soon, along with payment collection. That means fewer missed leads and no follow-ups needed.

Final Thoughts

AI isn’t coming,  it’s here! The businesses that lean in early will gain more time, close more leads, and stay ahead of the competition. With LocaliQ AI tools, this solution solves many problems small businesses face. 

If you're exploring AI for small business marketing, let's chat. Book a 15-minute consult, and I’ll walk you through what’s possible. There are  no robots involved (yet), just good old human connection.